Suzhou Xingting Intelligent Sharing: How to maintain the intelligent sorting equipment for express delivery?

With the gradual improvement of the layout of intelligent sorting equipment in the national outlets of express delivery enterprises, the number of intelligent sorting equipment in the express delivery industry is getting higher and higher, and the maintenance of equipment has become a big demand, which also puts forward higher requirements for equipment suppliers. How to maintain intelligent sorting equipment, the following four points need to be focused on:

01 standard operation mode

Intelligent sorting equipment is a comprehensive equipment including parts supply system, sorting trolley, next-part system and control system. Different parts have their standardized ways of use, from the sequence of hardware and software switches to the steps of supplying/building packages. For many years, Suzhou Xingting Intelligent has continuously analyzed and summarized the project maintenance work, so it is found that irregular operation is the main cause of after-sales problems.

Common problems such as abnormal operation, abnormal data, wrong package, empty package and virtual weight are mostly caused by irregular human operation.

Therefore, for intelligent sorting equipment, standardized operation is the best and most important maintenance method. Outlets need to actively participate in the operation training organized by equipment suppliers, do a good job in the operation handover of personnel changes, and strengthen supervision and inspection.

02 Regular maintenance

Regular maintenance of equipment is conducive to timely troubleshooting, avoiding the continuous expansion of the influence of man-made damage or natural loss, and ensuring the normal operation of equipment; Clean and dust regularly to avoid abnormal contact of parts caused by dust accumulation, which will affect the normal start-up and operation of the equipment.

In addition, for vulnerable parts in intelligent sorting equipment, such as carbon brushes, rollers, belts, etc., outlets or equipment suppliers need to replace them in time according to the life of the parts, and replenish spare parts in advance to reduce the impact of maintenance and replacement of parts on the normal operation of the equipment.

03 fault situation handled in time

In the process of equipment operation, abnormal or fault conditions can be treated in different levels according to the severity and influence scope of the problem:

For minor problems that do not affect the use, the equipment supplier can provide video or remote guidance to assist the outlets to handle them themselves;

If the equipment is affected locally, it needs to be investigated in time and processed in non-operating time;

In case of abnormal shutdown of the equipment, it is necessary to immediately repair, quickly handle and restore the normal operation of the equipment as soon as possible to ensure the efficient sorting of parcels at outlets.

At the same time, every fault situation needs to be registered and put on record, accumulate handling experience, and strengthen investigation and maintenance in the follow-up.

04. The responsibility for special posts lies with people.

The outlets need to assign special personnel to check the hardware of sorting equipment and maintain the sorting software system. Responsibility to people can improve the sensitivity of identifying problems, improve communication efficiency, improve the ability to deal with abnormal problems, improve the flexibility of adjusting the location of outlets, avoid the misoperation of non-professionals, turn passivity into initiative and solve problems in time.

The maintenance of intelligent sorting equipment is to ensure that the equipment can always be in good condition and can be put into use at any time according to the daily sorting needs of outlets, so as to improve the utilization rate, prolong the service life, effectively improve the operation efficiency of outlets and promote scientific management. This requires equipment users and suppliers to maintain long-term contact and efficient communication, attach great importance to and cooperate with each other!